Payment Methods

At galaprom.com, we prioritize your shopping security and provide a transparent checkout experience. As an independent brand operated by Suzhou Shangze Network Technology Co., Ltd, we ensure that your financial information is handled with the highest level of encryption.

1. Accepted Payment Methods

We currently accept the following secure payment methods for all orders of our formal wear and prom dresses:

  • PayPal: A secure and trusted way to pay online using your PayPal balance or linked bank account/credit card.

  • Credit/Debit Cards: We accept major international cards, including:

    • Visa

    • MasterCard

    • American Express

    • Discover

    • Diners Club
    •  Maestro

2. Payment Process & Currency

  • Currency: All transactions are processed in US Dollars (USD).

  • Total Price: The final price you see at checkout is the total amount you will pay. This includes the product price plus any applicable shipping fees. There are no hidden handling fees or surprise taxes at the final step.

  • Immediate Charges: Your card or PayPal account will be charged at the time the order is placed to initiate the production or shipping process of your dress.

3. Payment Security & SSL Encryption

  • Secure Checkout: Our website is powered by Shopify, which is Level 1 PCI DSS compliant.

  • Data Protection: We use SSL (Secure Socket Layer) encryption technology to protect your personal and payment data during transmission. We do not store your full credit card information on our servers.

4. Verification & Fraud Prevention

To protect our customers, all orders may be subject to a routine verification process.

  • Please ensure your billing address matches the information on your credit card statement.

  • If any discrepancies are found, our customer service team (Service@galaprom.com) may contact you for further confirmation before processing the shipment.

5. Contact Information

If you have any questions regarding your payment, please contact us:

  • Company Name: Suzhou Shangze Network Technology Co., Ltd

  • Email: Service@galaprom.com

  • Phone: +86 182 7417 7636

  • Address: Room 2111-2112, 21st Floor, West Building, No. 1588 Suzhan Road, Gusu District, Suzhou, JiangSu, China