Terms & Conditions
OVERVIEW
Welcome to Galaprom! The terms “we”, “us” and “our” refer to Galaprom. Galaprom operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Galaprom is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including purchasing any of the dresses or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information provided is correct, current and complete.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our dresses in our online store. However, please note that colors or product appearance may differ slightly from how they appear on your screen due to device settings and configurations. All descriptions of products are subject to change at any time without notice at our sole discretion.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Galaprom reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance and process your payment. Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, or customs charges. You agree to provide current, complete and accurate purchase and account information for all transactions. You represent and warrant that the credit card information you provide is true and that you are authorized to use it.
SECTION 5 - SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed. We are not liable for shipping delays caused by carriers, customs processing, or events outside our control. Please refer to our Shipping Policy for detailed timelines regarding the tailoring of our dresses.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, and images, are owned by Galaprom. These Terms permit you to use the Services for your personal, non-commercial use only. Unauthorized use of the material on the Services is strictly prohibited.
SECTION 7 - RELATIONSHIP WITH SHOPIFY
Galaprom is powered by Shopify. By using the Services, you acknowledge that Shopify is not responsible for any aspect of any sales between you and Galaprom. You hereby expressly release Shopify and its affiliates from all claims arising from your transactions with us.
SECTION 8 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our privacy practices and those of our partner, Shopify.
SECTION 9 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors or omissions related to product descriptions, pricing, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 10 - PROHIBITED USES
You may use the Services for lawful purposes only. You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, or to infringe upon our intellectual property rights.
SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
THE SERVICES AND ALL PRODUCTS (INCLUDING OUR DRESSES) ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY WARRANTIES OF ANY KIND. IN NO CASE SHALL GALAPROM OR OUR AFFILIATES BE LIABLE FOR ANY INJURY, LOSS, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES.
SECTION 12 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the China .
SECTION 13 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
Company Name :苏州商泽网络科技有限公司
Suzhou Shangze Network Technology Co., Ltd
Email: service@galaprom.com
Tel: +86 18274177636
Customer Service Hours: Monday–Friday, 9:00 AM – 5:30 PM GMT+8 (China)
Business Address: Room 2111-2112, 21st Floor, West Building, No. 1588 Suzhan Road, Gusu District, Suzhou, Jiangsu, China
Post Code : 215003